How do I add an e-Contribution transaction?
• Click the Add New e-Contribution option to create an e-Contributions donation.
• Point your mouse over the available Fund you would like to add and left click your mouse.
• Select your desired processing frequency then click the Submit button.
• Enter the following information: Envelope Number, Amount, Start and End dates then click the
  Select Payment link.
• Click Select next to the available payment option or click Add to enter another payment source,
  then click Select.
• Read the agreement by clicking the Read the Agreement link. Place a checkmark in the
  I Agreecheckbox then click the Submit button.

How do I update my bank account or credit card information?
• Click the Payment Info option to edit your bank account or credit card information.
• Click the Edit option under the payment source you would like to update.
• Fill in the information you wish to update then click the Submit button.

How do I add an e-Contribution transaction if I have already setup my payment source?
• Click the Add New e-Contribution option to create an e-Contributions donation.
• Point your mouse over the available Fund you would like to add and left click your mouse.
• Select your desired processing frequency then click the Submit button.
• Enter the following information: Envelope Number, Amount, Start and End dates then click the
  Select Payment link.
• Click Select next to the available payment option to return to the transaction information screen.
• Read the agreement by clicking the Read the Agreement link, then place a checkmark in the
  I Agree checkbox then click the Submit button .

How do I update an e-Contribution transaction?
• Click the e-Contributions option to update your transaction(s).
• Click the Edit button next to the transaction to update.
• Fill in the information you wish to update then click the Submit button.

How do I delete an e-Contribution transaction?
• Click the e-Contributions option to view the active transaction(s).
• Click the Delete button next to the transaction you wish to delete.
• If you wish to permanently delete the transaction respond OK on the Are you sure you wish to expired this transaction message.



How can I view my e-Contribution report?
• Click the Reports option.
• Select the account type Credit Card, Bank Accounts or Both .
• Select the desired period of time All, Since, Date Range or Specific Date Range.
• Select how you would like your report grouped by Date or Fund.
• Select the Fund(s) to appear on the report. To select a fund, click on the Fund, to select
multiple Funds hold down the Ctrl key while clicking selections or select All Funds.

When will payments be deducted from my account?
• Click on the e-Contributions option.
• Look in the Next Processing column to view when your next payment will be processed.

How can I cancel the weekly reminder emails?
• Click the e-Contributions option.
• Select Edit next to the transaction with the weekly reminder.
• Uncheck the box Send reminder then click Submit.

How can I update my address information?
• Click the Your Profile link.
• Fill in the information you wish to update then click the Submit button .



I forgot my password, how do I update my account?
• From the Login screen, click the Forgot Password link.
• You will need your login AND email address AND zip code.
• Select Click here if you have this information.
• Enter your Login, Email Address and Zip then click Submit.
• Enter new password, Re-enter new password then click Change Password.
If your email account has changed, please contact customer service at 877-PALUCH1 (877.725.8241) for assistance.

How do I change my password?
• Click the Change Password link under Parishioner Settings.
• Enter your Old Password, New Password, Confirm New Password and enter a
  Password Hint.
• Click the Submit button.

How do I add a new payment source?
• Click Add in the desired option to add new payment source (Checking Account or Credit Card).
• Fill in the required information according to your selection and then click the Submit button.

If you have any difficulties using any of the e-Paluch services and cannot find an answer for your question, please contact customer service at 877-PALUCH1 (877.725.8241).