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The Roman Missal

Parishioners FAQ's
How can I view my e-Contribution report?
How can I update my address or email address information?
I forgot my password, how do I update my account?
How do I change my password?
  What are your support hours?

How can I view my e-Contribution report?
• Logon to your account.
• Click e-Contributions under Parishioner Services.
• Click Reports option.
• Select account type Credit Card, Bank Accounts or Both.
• Select desired period of time All, Since, Date Range or Specific Date Range.
• Select how you would like your report grouped by Date or Fund.
• Select Fund(s) to appear on the report. To select a fund, click on the Fund, to select
  multiple Funds hold down the Ctrl key while clicking selections or select All Funds.
• Click Generate Report.
• If you do not see your report on the screen, make sure Allow Pop-ups is enabled.

How can I update my address or email address information?
• Logon to your account.
• Click Your Profile link.
• Fill in the information you wish to update then click the Submit button.

I forgot my password, how do I update my account?
• From the Login screen, click Forgot Password link.
• You will need your login AND email address AND zip code.
• Select Click here if you have this information.
• Enter your Login, Email Address and Zip Code then click Submit.
Enter new password, Re-enter new password then click Change Password.
If your email account has changed, please contact customer service at 877-PALUCH1 (877.725.8241) for assistance.

How do I change my password?
• Logon to your account.
• Click Change Password link under Parishioner Settings.
• Enter your Old Password, New Password, Confirm New Password and enter a
  Password Hint.
• Click the Submit button.

What are your support hours?
• Monday-Friday, 8:00 a.m.-4:30p.m. cst.

If you have any difficulties using any of the e-Paluch services and cannot find an answer for your question, please contact customer service at 877-PALUCH1 (877.725.8241).